1. Introduction
Welcome to polls.co.ke (“the Platform”). The Platform is owned and operated by DataScience LTD,
a company incorporated in Kenya (“DataScience”, “we”, “us”, or “our”).
polls.co.ke is a digital data collection and polling platform that enables registered users (“Respondents”,
“you”, or “your”) to participate in surveys, polls, and research studies conducted by DataScience LTD and/or
third-party partners and pollsters (“Pollsters”).
By accessing, registering on, or using the Platform, you confirm that you have read, understood, and agreed
to be bound by these Terms and Conditions (“Terms”).
If you do not agree to these Terms, you MUST not use the Platform.
2. Legal Framework
These Terms are governed by and interpreted in accordance with:
- The Constitution of Kenya (2010)
- The Data Protection Act, 2019
- Applicable regulations and guidelines issued by the Office of the Data Protection Commissioner
(ODPC)
3. Eligibility
To use the Platform, you must:
- Be 18 years or older
- Have the legal capacity to consent to the collection and use of your personal data
- Provide accurate and truthful information during registration
We reserve the right to suspend or terminate accounts that provide false, misleading, or
incomplete information.
4. Nature of the Platform
polls.co.ke operates as:
- A data collection and respondent panel platform
- A service that matches registered respondents with surveys and polls based on demographic
and socio-economic characteristics
- A platform that may provide data dividends or incentives in exchange for participation,
time, and data
Participation in polls is voluntary, and incentives are not guaranteed for every survey.
5. Registration and Personal Data Collection
5.1 Information Collected
Upon registration and during use, we may collect Personal Identifiable Information (PII)
including but not limited to:
- Name
- Location
- Gender
- Marital status
- Religion
- Number of children
- Level of education
- Level of income
- Contact information
- Device and usage data
Some of this data may be classified as sensitive personal data under the Data Protection Act.
If at any given time you are not comfortable with providing this data, you have options to request
for the data to be deleted from the platform and for you to stop using the platform.
5.2 Purpose of Data Collection
Your data is collected and processed for the following purposes:
- Creating and maintaining a respondent panel
- Matching you with relevant surveys and polls
- Conducting statistical analysis and research
- Providing anonymised or aggregated insights to Pollsters
- Managing incentives and data dividends
- Compliance with legal and regulatory obligations
We do not collect data beyond what is necessary, relevant, and proportionate.
6. Consent
By registering on the Platform, you:
- Provide explicit, informed, and voluntary consent for the collection and processing
of your personal data
- Consent to being contacted for survey participation
- Acknowledge that consent may be withdrawn at any time
Withdrawal of consent may limit or terminate your ability to use the Platform.
7. Data Controller and Data Processor Roles
-
DataScience LTD acts as a Data Controller for data collected directly through
polls.co.ke.
-
In some engagements, DataScience LTD may act as a Data Processor on behalf of
third-party Pollsters.
-
Where third parties are involved, appropriate data processing agreements are
in place.
DataScience LTD remains committed to ensuring lawful, fair, and transparent processing at all
times.
8. Data Sharing and Disclosure
We may share your data:
- With Pollsters, strictly for research and polling purposes
- In anonymised or aggregated form wherever possible
-
With service providers who support Platform operations (under confidentiality
obligations)
- Where required by law or regulatory authorities
We do not sell identifiable personal data without lawful basis and explicit consent.
9. Data Dividends and Incentives
- Participation in some polls may attract financial or non-financial incentives
- Incentives are determined by survey scope, duration, and funding availability
- DataScience LTD reserves the right to modify, delay, or discontinue incentive schemes
- Abuse, fraud, or manipulation may result in forfeiture of incentives
Incentives do not constitute employment or contractual wages.
10. User Rights
In accordance with the Data Protection Act, you have the right to:
- Access your personal data
- Correct inaccurate or outdated data
- Object to processing
- Request deletion of your data
- Restrict processing
- Withdraw consent
- Lodge a complaint with the ODPC
Requests may be submitted via: info@datascience.co.ke
11. Data Security and Retention
We implement appropriate:
- Technical safeguards
- Organisational measures
- Access controls
Personal data is retained only for as long as necessary to fulfil the stated
purposes or legal obligations.
12. User Obligations
You agree NOT to:
- Provide false or misleading information
- Attempt to manipulate surveys or incentives
- Interfere with Platform security or functionality
- Use the Platform for unlawful purposes
Violation may result in suspension or termination.
13. Suspension and Termination
DataScience LTD may suspend or terminate access:
- For breach of these Terms
- For regulatory or legal compliance
- To protect Platform integrity
Termination does not affect lawful data processing conducted prior.
14. Limitation of Liability
To the extent permitted by law:
- DataScience LTD is not liable for indirect, incidental, or consequential losses
- Participation in surveys is at your own discretion
- No guarantee is made regarding frequency or availability of polls
15. Amendments
We may update these Terms from time to time. Continued use of the Platform constitutes acceptance
of revised Terms.
16. Governing Law
These Terms are governed by the laws of the Republic of Kenya.
17. Contact Information
For questions, complaints, or data rights requests, contact:
DataScience LTD
Email: info@datascience.co.ke.
Address: Riara Close, Riara Road.
By registering on polls.co.ke, you confirm that you have read, understood, and agreed to these
Terms and Conditions.